You can cancel your account at anytime within your billing section. Simply click on "Cancel Your Account" to contact one of our chat support agents to process the cancellation.
Your account will remain active until the end of the billing cycle, and you are able to subscribe at any point afterwards and retain your existing data (expired accounts will be purged after 6 months).
Cancellations can happen only through the 'admin' or 'master' account.
Hence, make sure that you are logged in in any of these accounts to cancel your subscription and later you can click here to cancel.
If you have subscribed through Paypal and the above link does not work, you can directly cancel your subscription through Paypal itself.
We hope you find this helpful! If you need any further assistance, please contact us and we'll be more than glad to help you out.
Or Visit our Help Center: