Issues & Troubleshooting

Common issues in SerpBook with answers

Kevin Zhou avatar Victor Geiger avatar Xybelle Escobedo avatar
17 articles in this collection
Written by Kevin Zhou, Victor Geiger, and Xybelle Escobedo

Adding a URL with encoded characters is not working

Victor Geiger avatar
Written by Victor Geiger
Updated over a week ago

Ranking Inaccuracies

Xybelle Escobedo avatar
Written by Xybelle Escobedo
Updated over a week ago

Exact option vs. tracking a broad domain

The different between tracking the broad domain or using the exact option.
Victor Geiger avatar
Written by Victor Geiger
Updated over a week ago

I can't see any results in my account!

Kevin Zhou avatar
Written by Kevin Zhou
Updated over a week ago

Chart Errors?

Victor Geiger avatar
Written by Victor Geiger
Updated over a week ago

Understanding Last Updated Time (New Interface)

Xybelle Escobedo avatar
Written by Xybelle Escobedo
Updated over a week ago

Why do I see different results for the same keyword? (New Interface)

Xybelle Escobedo avatar
Written by Xybelle Escobedo
Updated over a week ago

Unresponsive Page / Error on Show All Groups (New Interface)

Learn how to fix unresponsive page when showing all keywords/groups
Xybelle Escobedo avatar
Written by Xybelle Escobedo
Updated over a week ago

Using Search Filter to Search by Keywords Only

Your search results might be picking up data from other columns, see how to fix this!
Kevin Zhou avatar
Written by Kevin Zhou
Updated over a week ago

Browser Secure Connection Failed

Kevin Zhou avatar
Written by Kevin Zhou
Updated over a week ago

Debugging SerpBook Interface Issues

Learn how to send the necessary information to help us with debugging
Kevin Zhou avatar
Written by Kevin Zhou
Updated over a week ago

Switching between 'Desktop Mode' to 'Mobile Responsive Version'

Conveniently access the website both in the desktop mode and the mobile responsive version
Victor Geiger avatar
Written by Victor Geiger
Updated over a week ago

Understanding Last Updated Time

This article will explain how your refreshes works.
Victor Geiger avatar
Written by Victor Geiger
Updated over a week ago

Why do I see different results for the same keyword?

Kevin Zhou avatar
Written by Kevin Zhou
Updated over a week ago

Unresponsive Page / Error on Show All Categories

Kevin Zhou avatar
Written by Kevin Zhou
Updated over a week ago

Exact option vs. tracking a broad domain (New Interface)

The difference between tracking the broad domain or using the exact option.
Xybelle Escobedo avatar
Written by Xybelle Escobedo
Updated over a week ago

Chart Errors (New Interface)

Xybelle Escobedo avatar
Written by Xybelle Escobedo
Updated over a week ago